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Returns

We really want you to love the nursing clothes you get from us here at Mama FeelsGood, we take great care and pride in our ranges of maternity tops and nursing tops . For whatever reason you would like to return or exchange your Mama FeelsGood clothes please follow the following instructions :

 

Returns

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If for any reason, you're not totally happy, you are welcome to return your items to us in unused condition within 30 days and we'll happily exchange your item or give you a full refund of the purchase price, whichever you prefer.Please be aware you as the customer must pay the return postage cost of the parcel  , unless the item is faulty. The goods are your responsibility until they reach us, so please get proof of postage just incase they get lost in the post - if they do get lost on the way back to us we will not refund the cost of the goods thats the responsibility of whichever company provide the postal serivce.


If we have been complete idiots and sent you a faulty item (we wouldn't mean to we promise) please contact us either through the website contact page, or email help@mamafeelsgood.com and we can arrange to  have your item sent back and exchange or refunded.


How To Return Unwanted or Faulty Items 

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1. If you created an account when you made your order

  • simply log in to your account using the link at the top left of the page
  • select 'completed orders'
  • choose the relevant order number
  • click the 'Return Item(s)' button
  • complete the returns form and click 'Submit'
  • the address for returns and further instructions will be shown


 2. If you didn't create an account when you made your order

  • please email hello@mamafeelsgood.com letting us know what you'd like to return and whether you'd like an exchange or refund.
 
If you would prefer to return or exchange your item without coming on-line to do so we provide a returns and exchange  form you can complete with your order invoice in your Mama FeelsGood parcel.
 
Full Terms and conditions about returns & Exchanges are Found here . Please note we do not accept returns or exchanges if the clothes have been worn or washed, and all must have original tags on them.

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