Privacy Policy
What do we collect about you?
When you shop with Mama Feelsgood there are a few ways we collect information about you. When you register with us, we ask for your name, address, telephone number, e-mail address, and if you pay via credit/debit card we also carry that information. All this is necessary for us to be able to recognise you as a registered customer and fulfil the order you have placed with us. We keep a record of your purchase with us, this means we can send you exciting new offers and news of any updates to our range etc. Also it is a huge help in dealing with any problems that may occur with an order, and help reduce the time it takes to deal with it.
How we use your personal data.
We only use your personal data for:
Dealing with your orders, for speedy dispatch.
Analysis for statistical use ie customers shopping trends / habits.
To let you the customer know about company information / special offers etc.
For use in customer returns/ exchanges.
Only in special circumstances will we ever share some of your data with others, these being:
When paying by credit / debit card our service provider (PROTX) will require your details for possible credit checks/ fraud prevention purposes. We only release the relevant information needed to process these requests.
If you do not want us to contact you with emails ever please email bye@mamafeelsgood.com
Cookies
Shame it’s not the type you eat yum yum!! Cookies are small text files that web sites can send to your computer. It basically informs the website when a specific customer has returned to their site. They cannot gain access to your hard drive/ or anything scary like that. They basically make life a lot easier ie allow you to fill your shopping cart up, remember your registration details etc.
The European Union Directive on Privacy and Electronic Communications (the "Directive"), which came into force on 31st July 2002, recognises that cookies are a "legitimate and useful tool" for many activities, including verifying the identity of web site users. The Directive makes it compulsory for web sites to inform users if cookies are being used (which is exactly what we are doing here!), and to provide some information on how cookies are used. You can find more information on this subject at www.aboutcookies.org Lastly, the Directive places an obligation on web sites to make users aware that they can set their computers to reject cookies. You will find the instructions on how to do this at www.aboutcookies.org However, you should be aware that the Mama Feelsgood website (in common with most other shopping web sites) will not work without cookies.
Want more information?
If you have any questions about the use of your personal details or our private policy please contact us at : mama@mamafeelsgood.com.
And more
Please be aware the internet is a global network, and we do operate using e-mails etc, therefore your data does travel internationally. You should be aware that if you place an order with Mama Feelsgood you are agreeing and authorising us to process data in this way.
Security
All Mama Feelsgood online purchases take place in a safe environment using the latest security technology to protect our customers. We encrypt your credit card information to ensure your transactions with us are private and protected as they travel over the Internet. We accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version 3 support this security. Your payment details are held in an encrypted format until we process your order.
This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.
